B-Connected is a Belgian contact center offering customer service through chat, social media, email and phone calls, enhanced with AI technology.

ICX lab helps organizations build customer-centric strategies, improve customer understanding, and deliver exceptional experiences through consulting and…

First Experience Studio helps hospitality and premium service businesses improve customer experience by identifying friction points and growth…

Glenn Veugen offers customer experience strategy and strategic service design. Fifteen years of research across insurance, banking, aviation and…

Customer Centric Retailing advises businesses on transforming customers, employees and partners into advocates through experience-driven strategy and…

Drumbeat helps founders, teams and organisations improve their digital products through product strategy, coaching and workshops led by experienced…

Fractional Chief Product Officer services for hardware and connected product companies. Strategic guidance from a seasoned leader with 15+ years at Nokia…

Freelance product owner and strategist in Belgium. Helps organizations develop digital products with user-centered strategy, leadership, and discovery…